I think my pet ate something that’s making him/her sick, and he/she has lost...
During normal business hours, bring your pet in immediately. Call us right before you leave or while you’re on your way to help us prepare for the situation. If your pet gets sick outside our normal...
View ArticleI’m worried about my pet’s upcoming surgical procedure. What do you do to...
Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and preanesthetic testing before surgery and monitor your pet during surgery....
View ArticleWhat precautions/measures do you take so my pet doesn’t feel pain related to...
Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain under all circumstances. We...
View ArticleIf my pet’s problem doesn’t get better, can I get a refund for his/her...
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution....
View ArticleI’ve decided it’s time to let my pet go, but he/she is uncomfortable and...
If you would like to have a veterinarian come to your home, we can certainly accommodate your request. Please call to schedule an appointment. We also offer counseling if you want to discuss your...
View ArticleDo you perform at-home euthanasia?
[Version 1:] We do. If you would prefer to have a veterinarian come to your home, please call to schedule an appointment. We also offer counseling if you want to discuss your decision or have any...
View ArticleWhat are your vaccination requirements for boarding?
We require that dogs be vaccinated against rabies, distemper, parvovirus, and Bordetella (kennel cough) and that cats be vaccinated against rabies, panleukopenia (feline distemper), feline leukemia...
View ArticleCan I call and have you fax a copy of my pet’s rabies certificate and proof...
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
View ArticleWhy is my veterinarian referring my pet to a specialist?
Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer patients to veterinary specialists...
View ArticleWhy can’t my pet see the same veterinarian/veterinary technician each time we...
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling...
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